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1. Introduction

The Elite Vibe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Model Marketplace platform.

Please read this policy carefully. By accessing or using our Platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information:

Account Information: Username, email, display name, profile details
Payment Information: Billing address, payment method details (processed by Stripe)
Communication Data: Messages, support requests, feedback
Profile Data: Bio, preferences, settings, subscription status

Usage Information:

Platform Activity: Models viewed, purchased, uploaded, downloaded
Technical Data: IP address, browser type, device information
Cookies and Tracking: Session data, preferences, analytics
Performance Data: Upload/download speeds, error logs

Content Information:

AI Models: Uploaded models, descriptions, metadata
Media Files: Images, videos, preview content
Transactional Data: Purchase history, sales records, earnings

3. How We Use Your Information

We use collected information to:

Provide, maintain, and improve our Platform
Process transactions and manage subscriptions
Facilitate communication between buyers and creators
Personalize your experience and recommendations
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues and fraud
Send administrative information and updates
Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We may share information with:

Service Providers: Payment processors (Stripe), hosting services, analytics providers
Other Users: Basic profile information to buyers/creators as needed for transactions
Business Transfers: In connection with mergers, acquisitions, or asset sales
Legal Requirements: When required by law or to protect our rights

We do NOT sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Regular security assessments and monitoring
Access controls and authentication mechanisms
Secure payment processing through Stripe
Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary for:

Providing services and maintaining your account
Complying with legal and tax obligations
Resolving disputes and enforcing agreements
Legitimate business purposes

You can request account deletion, which will remove your personal information subject to legal retention requirements.

7. Your Rights and Choices

You have the right to:

Access and receive a copy of your personal data
Correct inaccurate or incomplete information
Delete your personal data (right to be forgotten)
Restrict or object to processing of your data
Data portability - receive your data in a readable format
Withdraw consent where processing is based on consent

You can control your information through:

Account settings and preferences
Communication preferences and unsubscribe options
Cookie settings in your browser
Direct requests to our support team

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and store certain information.

Types of cookies we use:

Essential Cookies: Necessary for platform functionality
Preference Cookies: Remember your settings and preferences
Analytics Cookies: Help us understand how users interact with our Platform
Marketing Cookies: Used to track effectiveness of advertising

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

9. Third-Party Services

Our Platform uses third-party services that may collect information:

Stripe:

We use Stripe for payment processing. When you make payments, Stripe collects and processes your payment information according to their privacy policy. We do not store your full payment card details.

Firebase/Storage:

We use cloud storage services for hosting AI models and media files. Your content is stored securely and accessed only as necessary for platform operation.

Analytics Services:

We may use analytics services to understand platform usage and improve our services. These services collect aggregated, anonymized data.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We ensure appropriate safeguards are in place for international data transfers and that your data receives an adequate level of protection.

11. Children's Privacy

Our Platform is not intended for use by children under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you become aware that a Child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We will let you know via email and/or a prominent notice on our Platform prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

The Elite Vibe

Email: privacy@theelitevibe.com

Support: support@theelitevibe.com

14. Compliance with Regulations

We comply with applicable data protection regulations including GDPR, CCPA, and other privacy laws. Specific rights may vary based on your location.

GDPR (EU Users):

We act as a data controller for EU users. You have enhanced rights under GDPR regarding your personal data.

CCPA (California Users):

California residents have specific rights regarding their personal information under the California Consumer Privacy Act.